If your Wildling shoes have a defect, please contact our Customer Service with the following information so that we can help you as promptly as possible:

·         model of the shoe for which the complaint is being made and its size

·         the order number (WSDE)

·         descriptive photos displaying the defects on your shoe

For data protection reasons, please always contact us via the email address that you used to place your order.

The Help Center is for your quick information. The exact rules that apply between you and Wildling can be found in our General Terms and Conditions. These always take precedence in case of deviations.