Combining returns

You are welcome to combine several orders in one package - you will only be charged once for the return costs.

If you want to send several returns from abroad, please contact our customer service directly for further information.

Please proceed as follows:

Report the return with most items via our returns portal or via your customer account and be sure to request the return label here.

You also register your further return(s) via our portal, but select the 2nd option “I will take care of the shipping myself”. You will then receive a return slip by email, which you must print out and enclose with the return.

Now put everything in a box.

Within the EU: Book a pickup appointment with DHL Express.

Worldwide: Book a pick-up appointment with DHL Express 

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