DHL Express picks up your return directly from your home (or at work).
You can book your pick-up appointment here: https://mydhl.express.dhl/us/en/home.html#/schedulePickupTab
IMPORTANT: We recommend making the pickup booking on a computer!
- Click on the little flag in the upper right-hand corner to select your country of residence.(Important!)
- Select "Schedule a Pickup" if it's not automatically preselected
- Click "NO" when asked if you need a label, since you already have one
- Then confirm "I have a DHL waybill number" and insert your waybill number without spaces. You can find it on your label between the first two barcodes.
- Press "NEXT" and enter your address and information