Discount codes are generally valid for one-time use only. Once redeemed, the code is considered used – even if you cancel or return all or part of your order. Reactivating the code or issuing a new one is usually not possible, unless otherwise agreed upon.

If your discount code no longer works and you're unsure why, feel free to contact our customer service team. Please include your order number (WSDE...) and the code in question – we’ll be happy to take a look.

The Help Center is for your quick information. The exact rules that apply between you and Wildling can be found in our General Terms and Conditions. These always take precedence in case of deviations.