If your order hasn't been processed yet, you can easily cancel either a single item or the whole order.

To cancel, just head to your customer account and look for the “Register a return” option, or you can enter your order number and email in the returns portal.

If you can only register a return, it means your order is already on its way and can’t be cancelled anymore, not even from our side. In this case, you can simply refuse the delivery - either online via DHL or right at your door - as soon as you’ve received the shipping confirmation.

The Help Center is for your quick information. The exact rules that apply between you and Wildling can be found in our General Terms and Conditions. These always take precedence in case of deviations.