Can I change or cancel my order?

Changing/cancelling orders

Unfortunately, it is not yet technologically possible to change or add anything to an order that has already been placed. But you do have the following options:

  1. Place another order
    Learn more about our shipping costs here.
  2. Cancel your current order
    As long as your order has not yet been processed and packed, you can cancel it at any time.
    You can find the cancellation option in your customer account under “Register returns” or by entering your order number and e-mail address in the returns portal.
Was this article helpful?
2 out of 11 found this helpful